three dog leads have been withdrawn from sale at all pets at home stores in the uk and ireland pending an investigation into the product three popular dog leads have been withdrawn from all pets at home stores in the uk and ireland following the death of a family’s beloved pet. pets at home pulled all kong rope dog leads from its shelves in all of its stores within hours of being told of the accident by the couple. it opened for the first time while joanne and ed were out walking archie but they were able to capture the dog in a driveway and reattach the lead. we trusted the kong brand and we trusted pets at home would only sell guaranteed safe leads. we’re just devastated and angry and we want to warn other dog families not to assume as we did, that a trusted brand bought in good faith from a trusted shop cannot fail just when you need it most.” the couple launched their #action4archie campaign, which prompted a europe-wide withdrawal of the dog lead they bought along with two others. the lead is then licensed to kong, which has an exclusive deal with pets at home, which sells it across uk and ireland in its stores.
pets at home has removed from sale each of the three types of leads with this clip and the firm is awaiting instructions to establish a product recall. “we feel we have been listened to by mission pets and we will wait to find out what their tests on the lead show. all we can do is warn other dog lovers about what happened to us in the hope it never happens again.” a spokesperson for pets at home , said: “we were devastated to hear about what happened to archie and our hearts go out to ms mcpoland and mr hughes at this very difficult time. we are in direct contact with the parties involved to gather all the facts and circumstances. once we understand the situation better, then we will work quickly towards resolution.” and a spokesperson for kong said: “we at kong are heartbroken and working closely with our partners at mission pets to thoroughly understand the situation that occurred. “everything we do on a daily basis revolves around creating fun, safe and healthy interactions.
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